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mixing unlimited and limited minute plans

PostPosted: Tue May 12, 2020 11:48 am
by pfred
If I have a plan with limited minutes that expires in 2 months, and I get an unlimited plan for 1 month, what happens? Do I get unlimited for a month, and I have to start over, or can I save the minutes from the 2 month plan, and use them when the 1 month plan ends?

Re: mixing unlimited and limited minute plans

PostPosted: Tue May 12, 2020 3:22 pm
by TracFone - Maria
Hi pfred. I'm TracFone Maria. Your Pay As You Go minutes will be kept or saved. Once your unlimited plan ended, you can still use the remaining minutes on your phone. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

Re: mixing unlimited and limited minute plans

PostPosted: Tue May 12, 2020 6:38 pm
by pfred
TracFone - Maria wrote:Hi pfred. I'm TracFone Maria. Your Pay As You Go minutes will be kept or saved. Once your unlimited plan ended, you can still use the remaining minutes on your phone. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

No. How about this, Maria? How about answering my question here?

Re: mixing unlimited and limited minute plans

PostPosted: Wed May 13, 2020 9:04 am
by pfred
TracFone - Maria wrote:Hi pfred. I'm TracFone Maria. Your Pay As You Go minutes will be kept or saved. Once your unlimited plan ended, you can still use the remaining minutes on your phone. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

No. I want answer here.

Re: mixing unlimited and limited minute plans

PostPosted: Wed May 13, 2020 11:49 am
by TracFone - Maria
Hi pfred. I'm TracFone Maria. Yes, I provided you the answer here. Your old minutes will be kept or saved. You can avail the unlimited plan for one month and once done, you can now continue to use your old minutes and service days. Should you need assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.