double minutes not added

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TracFone Double Minutes For Life (DMFL).

double minutes not added

Postby spidennis » Fri Jan 20, 2012 6:20 pm

I just added 200 minutes (plus bonus minutes with promo code) to my new LG420 tracfone but did not receive my double minutes like advertised for this phone. How do I fix that?
spidennis
 
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Re: double minutes not added

Postby TracFone - Janice » Fri Jan 20, 2012 6:22 pm

Hi spidennis. My name is TracFone Janice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
TracFone - Janice
 
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Re: double minutes not added

Postby puck » Tue Feb 21, 2012 2:13 am

I am having a similar problem with a phone I recently purchased. However, I received my double minutes, but the promo code for valentines day I added did not add any extra minutes.
puck
 
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Re: double minutes not added

Postby Anne1 » Tue Feb 21, 2012 7:46 am

Hi puck. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
TracFone - Anne
Anne1
 
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Re: double minutes not added

Postby puck » Tue Feb 21, 2012 10:23 pm

Anne1 wrote:Hi puck. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.


I shall try respond with the information as soon as I can.
puck
 
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Re: double minutes not added

Postby puck » Tue Feb 21, 2012 10:27 pm

One more....
puck
 
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Re: double minutes not added

Postby puck » Wed Feb 22, 2012 12:51 am

Anne1 wrote:Hi puck. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.


I have not seen an e-mail from you. Could you send me another?
puck
 
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Joined: Tue Feb 21, 2012 2:10 am

Re: double minutes not added

Postby Anne1 » Wed Feb 22, 2012 8:07 am

Hi puck. I’ve sent you another private message; please check your inbox. Thanks.
TracFone - Anne
Anne1
 
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Re: double minutes not added

Postby puck » Thu Feb 23, 2012 12:50 am

Anne1 wrote:Hi puck. I’ve sent you another private message; please check your inbox. Thanks.


I've received a message from Che and it seems I cannot talk to you even though the PMs are now active. Thank you for trying.

Puck
puck
 
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Re: double minutes not added

Postby Che » Thu Feb 23, 2012 9:38 am

puck, I have responded your private message. Please check. Thanks.
Che
 
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Joined: Wed Apr 13, 2011 8:13 am


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