Triple minutes not added

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TracFone Double Minutes For Life (DMFL).

Triple minutes not added

Postby marka496 » Tue Oct 13, 2015 6:24 am

I added a 120 minute card with 60 bonus minutes on my triple minutes phone. That should have been 420 minutes.
I only received 180 minutes. Please help,
marka496
 
Posts: 14
Joined: Thu Sep 27, 2012 3:32 pm

Re: Triple minutes not added

Postby TracFone - Ashley » Tue Oct 13, 2015 7:49 am

Hi marka496. We’re sorry that you’re having a problem. I've sent you a private message. Please check your forum inbox.
TracFone - Ashley
 
Posts: 3496
Joined: Mon Oct 24, 2011 5:24 pm

Re: Triple minutes not added

Postby marka496 » Tue Oct 13, 2015 3:51 pm

There is no private message in my forum inbox
marka496
 
Posts: 14
Joined: Thu Sep 27, 2012 3:32 pm

Re: Triple minutes not added

Postby TracFone - Maria » Tue Oct 13, 2015 3:52 pm

Hi marka496. My name is TracFone Maria. Let me continue to help you. I've sent you a private message. Please check your Forum inbox for a message. Thanks.
TracFone - Maria
 
Posts: 7792
Joined: Tue Jan 31, 2012 1:08 pm

Re: Triple minutes not added

Postby Bozony » Thu Oct 15, 2015 9:13 pm

Just 20 minutes ago I loaded a 60 minute card on my triple minutes LG phone and I did not get my 120 bonus minutes. Can anyone help?
Bozony
 
Posts: 1
Joined: Thu Oct 15, 2015 9:04 pm

Re: Triple minutes not added

Postby alita » Thu Oct 15, 2015 9:14 pm

Hi Bozony. My name is TracFone Alita. Yes. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm


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