DMFL not working with BYOP

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TracFone Double Minutes For Life (DMFL).

DMFL not working with BYOP

Postby UKBoston » Mon Nov 30, 2015 10:57 pm

My first BYOP smartphone worked flawlessly.

I've switched smartphones (with much difficulty) and my new minutes did not double. In fact, I did not get any texts or data either. What now?
UKBoston
 
Posts: 3
Joined: Fri Jun 13, 2014 8:48 am

Re: DMFL not working with BYOP

Postby alita » Mon Nov 30, 2015 11:00 pm

Hi UKBoston. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm

Re: DMFL not working with BYOP

Postby UKBoston » Thu Dec 10, 2015 4:04 pm

Edit:

No messages were in my mailbox, but one appeared as soon as I mentioned this in my post. The problem was solved over chat, which was much more efficient than calling. I had called several times with no resolution. Now waiting to see corrected account balance.
Last edited by UKBoston on Thu Dec 10, 2015 5:57 pm, edited 1 time in total.
UKBoston
 
Posts: 3
Joined: Fri Jun 13, 2014 8:48 am

Re: DMFL not working with BYOP

Postby TracFone - Felice » Thu Dec 10, 2015 4:18 pm

Hi UKBoston. My name is TracFone Felice. Sorry that you’re having a problem. Please re-check your Forum inbox for a private message. Thank you.
TracFone - Felice
 
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Joined: Tue Oct 25, 2011 10:38 am


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