Where are my double minutes

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TracFone Double Minutes For Life (DMFL).

Where are my double minutes

Postby districtmngrpep » Sun Sep 03, 2017 8:37 am

Bought 3000 minutes yesterday. Only received 1500 minutes with 1500 minutes bonus. Website clearly says 3000 minutes. I want my extra 3000 minutes that I paid for.
districtmngrpep
 
Posts: 2
Joined: Sat Sep 02, 2017 6:24 pm

Re: Where are my double minutes

Postby TracFone - Felice » Sun Sep 03, 2017 9:54 am

Hi districtmngrpep. My name is TracFone Felice. We are sorry about your problem. Please check your Forum inbox for a message.
TracFone - Felice
 
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am

Re: Where are my double minutes

Postby bdetwiler » Sun Sep 03, 2017 10:57 am

I too did not receive the minutes that I paid for! Yesterday, I purchased a 120 minute refill and was charged for said 120 minute refill. However, I only received a 60 minute refill on my phone. I tried to call the 1-800 number for help but could never get through. I want this fixed.
bdetwiler
 
Posts: 1
Joined: Sun Sep 03, 2017 10:40 am

Re: Where are my double minutes

Postby TracFone - Felice » Sun Sep 03, 2017 2:01 pm

Hi bdetwiler. My name is TracFone Felice. We are sorry about your problem. Please check your Forum inbox for a message.
TracFone - Felice
 
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am


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