Unable to download message

Unable to download message

Postby erma1340 » Thu Jun 13, 2019 12:04 am

On main screen I get "unable to download message; click to retrieve message". When I click it goes to blank new message screen. I can't tell if someone was trying to send me a message or what.
Posts: 1
Joined: Wed Jun 12, 2019 11:50 pm

Re: Unable to download message

Postby TracFone - Larry » Thu Jun 13, 2019 8:23 am

Hi erma1340. I'm TracFone Larry. I'm sorry to hear that you are experiencing issues with your phone. We would like to discuss the details of the issue, so that we can address it immediately. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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