wifi calling on iphone 6s plus?

wifi calling on iphone 6s plus?

Postby medievil » Wed Nov 13, 2019 3:20 pm

I try to enable it and it says it can't.. my account is tied to my sim, not the phone, but from my understanding iphones were wifi calling supported (it is gsm/at&t here)
medievil
 
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Re: wifi calling on iphone 6s plus?

Postby TracFone - Larry » Fri Nov 15, 2019 1:34 pm

Hi medievil. I'm TracFone Larry. I'm sorry that you're having some problems. We'll review your account and further investigate what happened with your phone service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: wifi calling on iphone 6s plus?

Postby jwwalker » Mon Mar 02, 2020 1:40 pm

I have an iPhone 6s, and though the phone itself is capable of WiFi calling, Tracfone tech support says that Tracfone does not support wifi calling on this phone. Why?
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Re: wifi calling on iphone 6s plus?

Postby TracFone - Maria » Tue Mar 03, 2020 2:04 pm

Hi jwwalker. I'm TracFone Maria. We're sorry for the inconvenience this has caused you. We do offer Wi-Fi calling however, not all carrier/network support it. You may visit our website at https://e911-reg.tracfone.com/wps/portal/home/ to check if your phone and network is compatible. For further assistance, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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