web site

Re: web site

Postby Anne1 » Fri Dec 09, 2011 6:57 am

Hi shofear91. My name is TracFone Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
TracFone - Anne
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Re: web site

Postby shofear91 » Sat Dec 10, 2011 8:17 am

Anne1, no email has been received as of yet, and I can't respond to you via PM to send you my phone's serial# when you have your private messages disabled....

This is the message I received.....

Some users couldn’t be added as they have disabled private message receipt
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Re: web site

Postby Jessica » Sat Dec 10, 2011 10:12 am

Good day, shofear91. Please check your Forum Inbox for a private message. Thank you.
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Re: web site

Postby cand123 » Fri Jan 13, 2012 12:45 pm

gee happens to me too. Been going on since summer of 2011 HELP!!!!!!
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Re: web site

Postby Jessica » Fri Jan 13, 2012 2:48 pm

Good day, cand123. We're sorry for the trouble. My name is Jessica TracFone and I'll be assisting you with your website issues. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica
 
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Re: web site

Postby cand123 » Fri Jan 13, 2012 8:29 pm

Well Jessica u were online with me for about 4 emails you sent but then u disappeared. About a hour and half later you PM me again. Sorry but I can't sit on the innernet for a hour and a half waiting for you to help me.
Thank you
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Re: web site

Postby Jessica » Sat Jan 14, 2012 10:02 am

Good day, cand123. Please check your Forum inbox for a resolution to your issue. Thank you.
Jessica
 
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Re: web site

Postby rpgsbailey » Mon Jan 16, 2012 11:09 pm

I'm having a similar problem - need to post a few times to send private message.

Rick
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Re: web site

Postby Jessica » Tue Jan 17, 2012 10:00 am

Good day, rpgsbailey. You may now reply to the private message we've sent you. Thank you.
Jessica
 
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Re: web site

Postby Jessica » Thu Jan 19, 2012 3:11 pm

Good day, cbornes3. Your issue has already been resolved. Thank you for your patience. Should you have any concerns with your TracFone service, please let us know. Thank you.
Jessica
 
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