web access problems

Re: web access problems

Postby Jessica » Tue Aug 16, 2011 10:57 am

hfs99: Please try to create 1 more post in order to reply to private message. Thank you.
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Re: web access problems

Postby novakjr » Thu Sep 22, 2011 1:21 pm

Kennebago wrote:I have LG 501C can not access web always says network down. Any help??????

I am having the same problem.
SWVersion LG501TV1
PRL Version PRL2004
PRI Version LG501C_USA_LG_PR
Browser Version 6.2.3.8
AVR Version mVoice 2.40.3
MMS Version L12.49R_07
Bluetooth Version 2.1+EDR
HW Version Revision 1.0
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Re: web access problems

Postby Jessica » Wed Sep 28, 2011 10:11 am

Good day, novakjr. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. Your data features on the phone might just need to be updated. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: web access problems

Postby novakjr » Fri Oct 28, 2011 1:15 pm

Jessica wrote:Good day, novakjr. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. Your data features on the phone might just need to be updated. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

Jessica- I keep posting, but have not been able to reply to your PM.
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Re: web access problems

Postby Che » Mon Oct 31, 2011 9:45 am

Hi novakjr, let me help you. My name is TracFone Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
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Re: web access problems

Postby Jessica » Mon Oct 31, 2011 9:53 am

Good day, novakjr. Please check your Forum inbox for I've sent you a reply. Thank you.
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Re: web access problems

Postby todd007 » Fri Dec 02, 2011 6:02 pm

For months my TracFone account on line can NOT be accessed or observed. When trying to enter the site (as I've done for years) I'm blocked. Web site changes to https://www.tracfone.com/direct/controller.block then there is a yellow triangle sign with a ! in it followed by the word Success in red. This is where I used to be able to review my account and four phones. Now I can't.
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Re: web access problems

Postby Jessica » Wed Dec 07, 2011 12:40 pm

Good day, todd007. We're sorry for the trouble. My name is Jessica TracFone and I'll be assisting you fix your "My Account" issues online. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: web access problems

Postby BrianJ » Fri Jan 06, 2012 1:27 am

I'm receiving the same "connection failed" message when trying to access web browser with lg 800. Please help
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Re: web access problems

Postby TracFone - Jhonally » Fri Jan 06, 2012 6:18 am

Hi BrianJ. My name is TracFone Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
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