Account Info is gone

Re: Account Info is gone

Postby TracFone - Frank » Sun Dec 11, 2011 1:33 pm

dbfung, you can send it through private message or here in Forum. Thanks.
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Re: Account Info is gone

Postby ShDeeds » Sun Dec 18, 2011 2:28 pm

My account information is also gone. I need to see my account info to join a value plan.
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Re: Account Info is gone

Postby nklslotz » Sun Dec 18, 2011 5:02 pm

I have the same problem viewing my account online. I have made 3 attempts with customer service and still nothing is visible.
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Re: Account Info is gone

Postby TracFone - Frank » Mon Dec 19, 2011 9:41 am

Hi nklslotz. My name is TracFone Frank. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: Account Info is gone

Postby nklslotz » Mon Dec 19, 2011 11:11 am

TracFone - Frank wrote:Hi nklslotz. My name is TracFone Frank. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.


I am unable to repond to the private message. I am new to the forum.
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Re: Account Info is gone

Postby TracFone - Frank » Mon Dec 19, 2011 11:20 am

nklslotz, you may need to participate more by posting 5 messages here to enable your private message feature. Thanks.
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Re: Account Info is gone

Postby nklslotz » Mon Dec 19, 2011 12:41 pm

unable to view account summary
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Re: Account Info is gone

Postby nklslotz » Mon Dec 19, 2011 12:43 pm

unable to view online account summary
nklslotz
 
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Re: Account Info is gone

Postby nklslotz » Mon Dec 19, 2011 12:48 pm

I am still waiting to get my issue resolved.
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Re: Account Info is gone

Postby nklslotz » Thu Dec 22, 2011 1:35 pm

Has anyone been helped and been able to view your account information again?
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