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Set up phone. Calls and texts work but no data

PostPosted: Sat Oct 19, 2019 8:55 pm
by R33227
Set up new phone. Transferred the number to a new phone. Calling and texting works but phone won't connect to 4G data network. Contacted support via live chat twice and get disconnected after CS looks into the ssiue

Re: Set up phone. Calls and texts work but no data

PostPosted: Sun Oct 20, 2019 10:57 am
by TracFone - Larry
Hi R33227. I'm TracFone Larry. I apologize for the trouble. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.