Ringtone Download Fail

Ringtone Download Fail

Postby Recusant » Tue Aug 09, 2016 8:24 pm

My phone is an Alcatel A206G. According to the Tracfone website, I should be able to download ringtones for it. I purchased a ringtone from the Tracfone Web Shop. After receiving the text message, I tried to install the ringtone, and got a message reading "An error has occurred. Your phone cannot receive this content." Any suggestions? Is it possible to fix this error? Did I just waste my money?

Thank you in advance for your help.
Last edited by Recusant on Tue Aug 09, 2016 8:25 pm, edited 1 time in total.
Recusant
 
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Re: Ringtone Download Fail

Postby Tracfone - Kyle » Tue Aug 09, 2016 8:24 pm

Hi, Recusant. My name is TracFone Kyle. We will need to check that. Please check your Forum inbox for a private message. Thanks.
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