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LG44VL not getting ringtones for incomming calls

PostPosted: Thu Aug 24, 2017 7:33 pm
by jv32119
My LG44VL doesn't get ringtone sounds for incomming calls anymore. I have gone through the settings and selected other ringtones, but they don't sound when selected. The calls come through, but if I don't see the screen, I don't know that I've received a call. Is there a setting I'm missing or is there a problem with the phone, possibly from the phone being dropped?

Re: LG44VL not getting ringtones for incomming calls

PostPosted: Thu Aug 24, 2017 7:35 pm
by TracFone - Katie
Hi jv32119,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.