switching to new tracfone

switching to new tracfone

Postby hkevin » Wed Nov 17, 2010 1:06 pm

I have a samsung I a returning (it is still under 30 days) and will be switching to an LG. All with Tracfone.Do I need to order my new phone first then deactivate the old one then activate the new one with my current phone number?Will this transfer my minutes and contacts and ringtones and photos?Thank you.
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Re: switching to new tracfone

Postby Nick » Wed Nov 17, 2010 3:26 pm

Hi Kevin. My name is TracFone Nick and I will be addressing your question. You can order the new phone first before deactivating it. Your old phone will be deactivated automatically after the transfer process. Only your phone number, minutes and service days will be transferred into the new phone within the upgrade process. The other files, you have to transfer them manually. Hope this answers your question. Thank you.
TracFone - Nick
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