Activation required

Activation required

Postby meerz » Fri Jun 08, 2012 7:48 am

Hi,

I went through the steps to transfer my number and minutes from one tracfone to another. My new tracfone appeared to have been partially activated, but still says Activation Required. My old phone now says unregistered sim. I called support and they indicated I needed a new phone. That will take 3 - 5 days. If I want to re-activate my old phone, they said it would require a new sim card. That will also take 3 -5 days. Is there any alternative to activate my new phone or re-activate my old phone.
meerz
 
Posts: 2
Joined: Fri Jun 08, 2012 7:38 am

Re: Activation required

Postby TracFone - George » Fri Jun 08, 2012 8:46 am

Hi meerz,

My name is Tracfone George. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
TracFone - George
 
Posts: 801
Joined: Mon Oct 24, 2011 5:28 pm

Re: Activation required

Postby meerz » Fri Jun 08, 2012 8:05 pm

I looked for your reply, but did not find it. I've read where others have had problems with private messages. Can you try and contact me again?
meerz
 
Posts: 2
Joined: Fri Jun 08, 2012 7:38 am

Re: Activation required

Postby Lindsay » Sat Jun 09, 2012 12:38 am

Hi meerz. My name is TracFone Lindsay. We are sorry for the trouble. Please check your forum inbox for a message regarding with your phone's issue. Thanks.
Lindsay
 
Posts: 1664
Joined: Tue Mar 22, 2011 3:00 am

Re: Activation required

Postby Todamsmoth » Fri Jun 29, 2012 11:56 pm

phone still says activation required even after other one is inactive
Todamsmoth
 
Posts: 14
Joined: Mon Feb 13, 2012 8:08 pm

Re: Activation required

Postby Todamsmoth » Fri Jun 29, 2012 11:59 pm

phone still says activation required even after other one is inactive
Todamsmoth
 
Posts: 14
Joined: Mon Feb 13, 2012 8:08 pm

Re: Activation required

Postby Todamsmoth » Sat Jun 30, 2012 12:03 am

phone still says activation required even after other one is inactive
Todamsmoth
 
Posts: 14
Joined: Mon Feb 13, 2012 8:08 pm

Re: Activation required

Postby TracFone - Felice » Sat Jun 30, 2012 1:58 am

Hi Todamsmoth . My name is TracFone Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
TracFone - Felice
 
Posts: 4203
Joined: Tue Oct 25, 2011 10:38 am


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