Hey tracphone Louise. I found your offline message, but system wouldn't let me use the reply feature to answer your questions. In addition the following instruction you gave (below) don't see to work for my old Motorola model. When I follow them the only thing that comes up are the number of minutes I have left and my tracphone number.
"On your old phone, please go to Menu>Prepaid>Code Entry Mode>Code, enter the star (*) key, the pound (#) key, number zero (0), press OK and provide me the number below Parameter 00:____. Go back to Code and enter the star (*) key, the pound (#) key and numbers three (3) and zero (0) , press OK and provide me also the number below Parameter 30:____. Thanks." I can provide all the other info you requested, but hesitate to do it in an open forum environment.