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I'm trying to remove a phone from a different account.

PostPosted: Mon Jul 15, 2019 8:36 pm
by Jord
I'm trying to add my phone to my account but it says its active on a different account the thing is its on a old yahoo email that no longer works so I can't login and remove it. Help would be great.

Re: I'm trying to remove a phone from a different account.

PostPosted: Tue Jul 16, 2019 8:39 am
by TracFone - Larry
Hi Jord. I'm TracFone Larry. I apologize for the inconvenience. We can help you add the phone to your account. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.