cannot set up frequent numbers

Re: cannot set up frequent numbers

Postby mosqto » Mon Sep 09, 2013 7:20 pm

I cannot set up frequent numbers. It gives me a message that "one or both numbers were not found in our records. Please verify the numbers are correct and try again".
mosqto
 
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Re: cannot set up frequent numbers

Postby TracFone - Andrea » Tue Sep 10, 2013 8:10 am

Hi mosqto. My name is TracFone Andrea and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
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Re: cannot set up frequent numbers

Postby TracFone - Felice » Wed Sep 11, 2013 5:03 pm

Hi mosqto. Has your issue been resolved?
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Re: cannot set up frequent numbers

Postby rgh » Sat Jan 13, 2018 3:44 pm

I cannot set up frequent numbers. It gives me a message that "one or both numbers were not found in our records. Please verify the numbers are correct and try again".

Can you help me?
rgh
 
Posts: 12
Joined: Tue Aug 13, 2013 10:05 pm

Re: cannot set up frequent numbers

Postby Jude » Sat Jan 13, 2018 6:07 pm

Hi rgh. My name is TracFone Jude. Please check your Forum inbox for a message. Thanks.
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Re: cannot set up frequent numbers

Postby rgh » Mon Apr 02, 2018 9:40 pm

I cannot set up frequent numbers. I bought a new phone and the frequent numbers is still linking my phone number to the old phone's IMEI. It gives me a message that "Your account is not valid. Please check your information" when I use the new phone's IMEI.
rgh
 
Posts: 12
Joined: Tue Aug 13, 2013 10:05 pm

Re: cannot set up frequent numbers

Postby TracFone - Maria » Tue Apr 03, 2018 11:30 am

Hi rgh. My name is TracFone Maria. Let us check on it. I've sent you a private message. Please check your Forum inbox for a message. Thanks.
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Re: cannot set up frequent numbers

Postby cefd » Mon Apr 23, 2018 11:19 pm

I can't set up Frequent Numbers. Whenever I try, there is a message saying "Your account is not valid. Please check your information."
cefd
 
Posts: 2
Joined: Tue Aug 01, 2017 11:26 pm

Re: cannot set up frequent numbers

Postby TracFone - Larry » Tue Apr 24, 2018 8:23 am

Hi cefd. My name is TracFone Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.
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