cannot set up frequent numbers

cannot set up frequent numbers

Postby rgh » Tue Aug 13, 2013 10:12 pm

I cannot set up frequent numbers. It gives me a message that "one or both numbers were not found in our records. Please verify the numbers are correct and try again".

Can you help me?
rgh
 
Posts: 12
Joined: Tue Aug 13, 2013 10:05 pm

Re: cannot set up frequent numbers

Postby Sam » Tue Aug 13, 2013 10:19 pm

Hi Rgh. My name is TracFone Sam. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
TracFone - Sam
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Re: cannot set up frequent numbers

Postby rgh » Wed Aug 14, 2013 3:58 pm

message #3
rgh
 
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Re: cannot set up frequent numbers

Postby rgh » Wed Aug 14, 2013 5:23 pm

post #5
rgh
 
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Re: cannot set up frequent numbers

Postby TracFone - Mark » Wed Aug 14, 2013 8:23 pm

rgh, we have approved all of your posts. Kindly check if your private messaging is now enabled. Thanks!
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Re: cannot set up frequent numbers

Postby minou787 » Fri Aug 23, 2013 5:37 am

I have the same problem. I cannot set up frequent numbers. It gives me a message that "one or both numbers were not found in our records. Please verify the numbers are correct and try again".
minou787
 
Posts: 11
Joined: Fri Aug 23, 2013 5:10 am

Re: cannot set up frequent numbers

Postby TracFone - Catherine » Fri Aug 23, 2013 8:44 am

Good day minou787. My name is TracFone Catherine. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. You need to complete the five required posts so that you can respond to my message. You only need to submit three more posts. Thank you.
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Re: cannot set up frequent numbers

Postby minou787 » Fri Aug 23, 2013 4:11 pm

post #2
minou787
 
Posts: 11
Joined: Fri Aug 23, 2013 5:10 am

Re: cannot set up frequent numbers

Postby minou787 » Fri Aug 23, 2013 6:07 pm

I have the same problem. I cannot set up frequent numbers. It gives me a message that "one or both numbers were not found in our records. Please verify the numbers are correct and try again".
minou787
 
Posts: 11
Joined: Fri Aug 23, 2013 5:10 am

Re: cannot set up frequent numbers

Postby Debbie » Sat Aug 24, 2013 4:05 am

Hi minou787. My name is TracFone Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
TracFone - Debbie
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