Cannot setup frequent numbers

Cannot setup frequent numbers

Postby ChristineKos » Mon Mar 18, 2019 11:51 am

When I fill out the information necessary to obtain Frequent Numbers (cell phone number and IMEI), I click SUBMIT and nothing happens. This is my new iPhone 6S+ purchased from TracFone.
ChristineKos
 
Posts: 2
Joined: Mon Mar 18, 2019 11:30 am

Re: Cannot setup frequent numbers

Postby TracFone - Katie » Mon Mar 18, 2019 5:35 pm

Hi ChristineKos. I'm TracFone Katie. We apologize if you're having a problem setting up frequent numbers on your account. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Katie
 
Posts: 5418
Joined: Tue Oct 25, 2011 10:36 am

Re: Cannot setup frequent numbers

Postby ChristineKos » Tue Mar 19, 2019 5:19 pm

I SENT help TO 611611. There was no help for Frequent Numbers issue. Now what??
ChristineKos
 
Posts: 2
Joined: Mon Mar 18, 2019 11:30 am

Re: Cannot setup frequent numbers

Postby TracFone - Larry » Fri Mar 22, 2019 8:48 am

Hi ChristineKos. My name is TracFone Larry. We would like to discuss the details of the issue that you have experienced. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

Re: Cannot setup frequent numbers

Postby alanxhill » Sun Dec 08, 2019 11:31 pm

I too have tried setting up frequent numbers and after inputting my phone number and IMEI nothing happens
alanxhill
 
Posts: 2
Joined: Sun Dec 08, 2019 8:28 pm

Re: Cannot setup frequent numbers

Postby TracFone - Maria » Wed Dec 11, 2019 1:18 pm

Hi alanxhill. I'm TracFone Maria. We apologize that you're having problems trying to set up the frequent numbers. We can take a look into this and ensure that there is a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm

Re: Cannot setup frequent numbers

Postby lehrrb » Wed Apr 08, 2020 11:23 am

I am having the same problem. After filling in the information required and I click on SUBMIT, nothing happens and I cannot get to my list of numbers.
lehrrb
 
Posts: 2
Joined: Mon Apr 06, 2020 2:25 pm

Re: Cannot setup frequent numbers

Postby TracFone - Maria » Wed Apr 08, 2020 2:26 pm

Hi lehrrb. I'm TracFone Maria. We're sorry that you are having problems while trying to set up frequent numbers. Allow us to further check on it so we can have the issue resolved as soon as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 9392
Joined: Tue Jan 31, 2012 1:08 pm


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