"Message Blocking is Active"

"Message Blocking is Active"

Postby ESloan1942 » Tue Jun 06, 2017 1:57 am

Hello, I received a new phone in the mail today, (Alcatel Pixi Unite A466BG). Now, once I activated it I was able to make calls, thankfully...however, I cannot do any texting. I instantly receive the automated reply of
"Free Msg: Unable to send message - Message Blocking is Active." Now, you see, I am supposed to recieve my 500 minutes and unlimited texting through my safelink Contract which is provided through this company, TracFone. I'd appreciate it greatly, if you'd please help me resolve this issue...I'm a 75 year old woman who's spent all day trying to figure out how to "Enable Messaging" until I finally decide to have a look online, only to come to the conclusion (with the help of several posts I've seen mention similar, if not the exact same issue), I don't have that ability, and I've wasted my time trying not to be an invalid.

--Thank you in advance,
(user) ESloan1942
ESloan1942
 
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Re: "Message Blocking is Active"

Postby TracFone - Amber » Tue Jun 06, 2017 7:40 am

Hi ESloan1942. My name is TracFone Amber. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. Thanks!
TracFone - Amber
 
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Re: "Message Blocking is Active"

Postby Becka » Tue Aug 01, 2017 10:40 pm

I'm having the same issues only I cant call either same exact phone don't know my minutes set up because when I tried to set it up it told me up can't call then I text only to receive a free msg. Stating message block is activated and I've done all the trouble shooting to no avail.
Becka
 
Posts: 3
Joined: Tue Aug 01, 2017 10:20 pm

Re: "Message Blocking is Active"

Postby Becka » Tue Aug 01, 2017 10:41 pm

I'm having the same issues only I cant call either same exact phone don't know my minutes set up because when I tried to set it up it told me up can't call then I text only to receive a free msg. Stating message block is activated and I've done all the trouble shooting to no avail.
Becka
 
Posts: 3
Joined: Tue Aug 01, 2017 10:20 pm

Re: "Message Blocking is Active"

Postby TracFone - Katie » Tue Aug 01, 2017 11:13 pm

Hi Becka,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
 
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Re: "Message Blocking is Active"

Postby cefd » Tue Aug 01, 2017 11:29 pm

The same thing is happening to my SafeLink phone. I don't know what's going on.
cefd
 
Posts: 2
Joined: Tue Aug 01, 2017 11:26 pm

Re: "Message Blocking is Active"

Postby TracFone - Katie » Tue Aug 01, 2017 11:39 pm

Hi cefd,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
 
Posts: 5418
Joined: Tue Oct 25, 2011 10:36 am

Re: "Message Blocking is Active"

Postby Gkjackson » Wed Aug 02, 2017 12:19 am

On my SafeLink phone I have been texting all day and all of a sudden about two hours ago I started receiving the message blocking is active message. I'm why
Gkjackson
 
Posts: 1
Joined: Wed Aug 02, 2017 12:13 am

Re: "Message Blocking is Active"

Postby alita » Wed Aug 02, 2017 6:13 pm

Hi Gkjackson. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm

Re: "Message Blocking is Active"

Postby angelfire2526love » Wed Aug 09, 2017 5:19 am

my messaging was working last night now its saying everytime i send out 'free msg:unable to send message- message blocking is active can someone help me here please.
angelfire2526love
 
Posts: 2
Joined: Wed Aug 09, 2017 4:57 am

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