Can't login to check usage?

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Can't login to check usage?

Postby User2929 » Thu Aug 30, 2018 3:45 pm

I've had this problem for a while now. I have an account but cannot log into it unless I use my phone number. The User ID and Password don't work. This is the address as far as I know:
https://www.tracfone.com/balanceinquiry/devicedetails

I'm trying to also use the little app on my phone so that I can check my available minutes, or more importantly when I need to pay for more minutes. I'm done wasting my time with this stupid website and app. I verified my User ID and TRIED to send a Password to my email but that did not work after many tries, not in Spam etc. At least I can get onto this forum lol, that's one good thing.

Thanks
User2929
 
Posts: 11
Joined: Wed Jan 11, 2017 5:08 pm

Re: Can't login to check usage?

Postby TracFone - Larry » Sat Sep 01, 2018 7:44 am

Hi User2929. My name is TracFone Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

Re: Can't login to check usage?

Postby EricMitchel » Fri May 13, 2022 9:15 am

Hello. I have a similar problem on this and forced to write in this outdated topic. But what if there is nothing in the Inbox folder?
EricMitchel
 
Posts: 2
Joined: Fri May 13, 2022 9:11 am

Re: Can't login to check usage?

Postby Jude » Sat May 14, 2022 9:12 am

Hi EricMitchel. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 3358
Joined: Tue Apr 12, 2011 12:24 pm

Re: Can't login to check usage?

Postby EricMitchel » Tue May 17, 2022 5:44 am

Thanks a lot for your help
EricMitchel
 
Posts: 2
Joined: Fri May 13, 2022 9:11 am

Re: Can't login to check usage?

Postby Jude » Tue May 17, 2022 10:00 am

You're welcome, EricMitchel. Should you need assistance, please let us know.
Jude
 
Posts: 3358
Joined: Tue Apr 12, 2011 12:24 pm


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