Activating new phone with minutes and moving old phone minut

Activating new phone with minutes and moving old phone minut

Postby jereece » Thu May 26, 2022 6:45 pm

I am sure this question is covered somewhere, but I searched and cannot find it. I am a current Tracfone customer. My phone has minutes, texts, and data balance. I purchased a new Tracfone phone from HSN and that phone came with a year of service, 1500 minutes, 1500 texts, and 1.5GB of data. I want to activate my new phone, port my existing phone number to the new phone along with my existing minutes, texts and data, but I also want to keep the minutes, texts and data that came with the new phone. What is the procedure to do that?

Thanks,
Jim
jereece
 
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Re: Activating new phone with minutes and moving old phone m

Postby TracFone - Mark » Fri May 27, 2022 10:25 am

Hi jereece. My name is TracFone Mark. Thank you for contacting us. Before we can answer your question, we will need to check your account first so that we can provide you with accurate information. We need to take this issue offline so we can address it further. We will contact you directly with a private message. You can also text HELP to 611611.
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