Samsung S125G not receiving calls ~ R/O

Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 1:41 pm

Phone's activated, I can MAKE calls but my DH said he tried to call me earlier & got a msg about 'this #'s not accepting calls at this time' or some fol-de-rol. I received calls YESTERDAY, what gives?

I called Tech Support & no offense guys, but that was an incredibly UNHELPFUL call & waste of my precious minutes. I was told I have to call from ANOTHER phone in order for them to trouble shoot THIS phone, which I really do GET, but I dont HAVE another phone, dammit. THAT'S why I got THIS phone. So now I have to trek around my neighborhood in Atlanta to find a pay phone (do they even exist anymore?) OR haul butt over to my BFFs place.

SO. NOT. HELPFUL.

Any suggestions? Can someone call me if I hand out the #? I know, I know, not the best idea, but I MUST be able to receive calls!!!! Anyone? Bueller?

SheWolf62
SheWolf62
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby Jessica » Sat Jul 28, 2012 1:45 pm

Good day, SheWolf62. We're sorry for the trouble. My name is Jessica TracFone and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 1:57 pm

Okkkkkkkk, here's the 1st of the 4 additional posts I must make to get into the Secret Club here. My serial # is 359 *** *** *** ***
SheWolf62
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 2:00 pm

Nothing to see, move along, move along....
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Re: Samsung S125G not receiving calls ~ R/O

Postby Jessica » Sat Jul 28, 2012 2:06 pm

Hi SheWolf62. You may try removing the battery out from the phone while it's turned on, wait for 20 seconds, replace the battery, turn the phone back on, wait for another 20 seconds, call your number and let us know if it works. Thank you.
Jessica
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 2:10 pm

Annnnnnnnd other nonsensical post
SheWolf62
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 2:13 pm

OK Jessica, I did that & I got my VM. Also took battery in, out, restarted, gave you my 1st born child, danced under a full moon & doused myself with holy water.

AAAAAHHHHHHHHHHHHHHHH!!!!!!!! :evil:
SheWolf62
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby Jessica » Sat Jul 28, 2012 2:15 pm

Hi SheWolf62. How many signal bar does your screen display? Also, provide us with your SIM card serial number to check its status. Thank you.
Jessica
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 2:21 pm

Jessica ~ 5 bars & SIM # is 890 141*** *** *** *** ***
SheWolf62
 
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Re: Samsung S125G not receiving calls ~ R/O

Postby SheWolf62 » Sat Jul 28, 2012 2:38 pm

OK, so I got a call from you guys, from 800 677 7183 but as soon as I answered, the phone hung up? HELP!!!!!!
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